SMS Terms & Conditions

Silver Brick Management

This SMS Terms & Conditions was last updated on September 12, 2025

Product Description

By providing your mobile phone number, you consent to receive SMS messages from Silver Brick Management related to service updates, appointment reminders, and important account notifications.

  • Message Frequency
    You may receive up to 4 messages per month.

  • Message and Data Rates
    Standard rates may apply.

Opting Out:

You may opt out of receiving SMS messages at any time by replying with “STOP” to any message you receive from us. After opting out, you will receive a confirmation message, and no further SMS messages will be sent to your number.

Help and Support:

For assistance or questions regarding our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at team@sbm.nyc.

SMS Privacy Policy:

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties.

Website Privacy Policy

Welcome to the website (the “Site”) of Silver Brick Management, LLC (“Silver Brick,” “we,” “us,” and/or “our”). This Site is operated by Silver Brick and has been created to provide information about our company and to offer property management and maintenance services (the “Silver Brick Services”) to our Site visitors (“you,” “your”).

This Privacy Policy explains how we collect, use, and protect your information when you interact with our Site, services, or SMS messaging.

Information We Collect:

  • Personal Information: Name, email address, phone number, billing details, and other information you provide through forms or when signing up for services.

  • Property and Service Information: Details related to the properties we manage, maintenance requests, or services you request from us.

  • SMS Information: Mobile phone numbers and responses you provide via SMS messages.

  • Usage Information: Data collected automatically when you visit our Site, such as your IP address, browser type, pages visited, and time spent on the Site

How We Use Your Information:

We use the information we collect to:

  • Provide property management and maintenance services.

  • Communicate with you regarding service updates, appointment reminders, billing, and account notifications.

  • Respond to customer inquiries and provide support.

  • Improve our services, Site functionality, and customer experience.

  • Comply with legal obligations.

SMS Messaging:

If you provide your mobile phone number, SMS communications will be handled in accordance with our SMS Terms and Consent section above.

How We Share Your Information:

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

We may share your information only in the following circumstances:

  • Service Providers: With trusted vendors or contractors who assist us in operating our business (e.g., IT support, payment processors).

  • Legal Requirements: If required to comply with applicable law, regulation, legal process, or governmental request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security:

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.

Your Rights:

Depending on your location, you may have the right to:

  • Access and review the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your personal information, subject to applicable law.

  • Withdraw consent for communications.

  • To exercise these rights, please contact us at team@sbm.nyc

Changes to This Policy:

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Us:

If you have questions about this Privacy Policy or our practices, please contact us at:

Silver Brick Management, LLC

Email: team@sbm.nyc